Terms & Policies

General Terms of Service

Effective day 3 July 2020

The FundingBox Platform was created to empower innovators and makers. Its goal is to be the guide for every entrepreneur in the quest for growth. Through specialised communities and open calls, FundingBox provides access to funding opportunities, knowledge, and connections, supplying “scale ups” (startups and tech SMEs) with simple and personalised access to both public funding and interactive tech communities.

The FundingBox Platform is addressed to professionals.


The FundingBox Platform integrates the following Services:

FundingBox Spaces and Communities The complete collaboration tool that empowers communities to build knowledge and network
FundingBox Enterprise Open call management and support services to launch your open call or challenge or to create forms to collect data and information
FundingBox Meetings Privacy-first audio and video conferences
FundingBox Mobile apps To access to our Platform and all its content and services from your mobile device

You are free to choose which of them you will use.

Who we are and how you can reach us

The owner of the FundingBox Platform and the Service Provider is:

registration address:
FundingBox Accelerator sp. z o. o.
Postępu 15
02-676 Warsaw, POLAND

mailing address:
FundingBox Accelerator sp. z o. o.
Dworcowa 7 mailbox 37
62-020 Swarzędz, POLAND

FundingBox sp. z o.o. entered into the National Court Register, Register of Entrepreneurs kept by the District Court for the capital city of Warsaw in Warsaw, XII Commercial Division under KRS number 0000447935, VAT EU: PL7010366812. FundingBox Accelerator sp. z o.o. is part of The FundingBox Group S.L., Spain.
(address information updated on 2022-04-22)

In all matters related to FundingBox Platform you can contact us quickly and efficiently by e-mail: support@fundingbox.com (for all technical issues and suggestions) or privacy@fundingbox.com (for all issues related to your privacy).

Rules that govern the FundingBox Platform

The use of the FundingBox Platform is subject to certain rules and regulations. Rules are clear and open – there is no small print. Please spend a few minutes reading them before you start using our Services or register an account.

There are three pillars that govern our Platform:

  • General Terms of Services state the general terms and conditions for the provision of the Services by FundingBox to Users, as well as the rights and obligations of Users and FundingBox.
  • Privacy Policy describes how we take care of personal data and how we process them.
  • Cookie Policy describes how we deal with cookies and how you can manage them.

Because each of our Services is different, above rules are supplemented by the rules specific for each Service. Such regulations may contain exceptions to these General Terms of Services, in which case the specific terms of use shall prevail and these General Terms of Services shall be applied accordingly.

While using any of our Services you accept the rules and oblige to comply with them. If you don’t agree to them – please do not register and do not access or otherwise use any of the FundingBox Services.

To help you navigate in this formal part we prepared a library where you can view and download all the documents.

These General Terms apply to all FundingBox websites under which we provide the Services (called “the FundingBox Platform” or “the Platform”):

  • Fundingbox.com (and its subdomains),
  • Fundingbox Spaces mobile app:



Definitions – what we mean when we use certain words

We believe that it is important to have a common understanding of what we are talking about. So when we mention any of the terms below, we mean the description assigned to it.

Term Definition

The part of the Platform that, upon registration, is assigned just to you. Within the Account, the Registered User may enter and manage data, give or withdraw consents (see more on Privacy Policy) as well as use the Services dedicated to Registered Users.

Within the Account, data pertaining to the User and its activity within the Platform are collected. The Account is rendered by electronic means and is free of charge.

Consumer A natural person who is acting for purposes which are outside his trade, business, craft or profession, speaking more formally a natural person who meets the criteria stated in EU consumer directives (e.g. directive 2011/83).
Contract An agreement for providing electronic services between FundingBox Accelerator Sp. z o.o. (service provider) and the User (you) concluded while you register on the Platform and create an Account.
Data controller A person or entity that decides how your data are processed. Speaking more formally, the natural or legal person, public authority, agency or another entity which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Data processor The natural or legal person, public authority, agency or other entity which processes personal data on behalf of the controller.
Registered User The user that accepted these General Terms of Services and Privacy Policy, completed registration and confirmed the Account (Registered Users are “Members”).
Services All services provided through the FundingBox Platform.
Service provider FundingBox Accelerator Sp. z o.o. with its registered office in Warsaw (02-305), Poland, Al. Jerozolimskie 136 ( also referred to as „FundingBox”, “we” and “us”); entered into the National Court Register, Register of Entrepreneurs kept by the District Court for the capital city of Warsaw in Warsaw, XII Commercial Division under KRS number 0000447935, VAT EU: PL 7010366812.
User General term including Registered and Unregistered Users.
Unregistered User The users who have not created nor confirmed the Account (Unregistered Users are “Visitors”).


By registering an Account, you enter into a legally binding contract with FundingBox Accelerator Sp. z o.o. for provision of the Services by electronic means concluded by and between the Service Provider and the User. Before you conclude the Contract, you should read these General Terms of Services and Privacy Policy.

To conclude the Contract you shall have full legal capacity (depending on your local law requirements).

The Contract is concluded for an indefinite period. You can terminate this Contract at any time by closing your Account and no longer accessing or using our Platform (about termination see section 8 below).

Services provided by FundingBox are free of charge unless it is otherwise stated in the specific Terms of Use relating to particular Services.

The Contract is concluded on the basis of the Polish Act of 18 July 2002 on providing electronic services which implements Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (‘Directive on electronic commerce’). This, of course, does not exclude – in the case of Consumers – the provisions of the law applicable to contracts with consumers. See below provisions on applicable law.

How the Contract is concluded

The Contract is concluded upon registration. To register you should follow a few simple steps:

  • complete the registration form on the website (https://fundingbox.com/signup or any of the open call microsites) and similarly on the app; we value your privacy so we ask only for a minimum set of data: e-mail address, first name, last name, but it has to be your real data), create username and access password;
  • read the content of these General Terms of Services and the Privacy Policy and confirm that you accept them;
  • press the “Sign up” button;
  • pick up an e-mail with a link verifying the correctness of the e-mail address that we will send you (you must have an active e-mail account); and
  • confirm the correctness of the email by clicking the activation link.

The Contract is concluded when the “sign up” button is selected. After registration is completed you officially become a Registered User and you will be able to enjoy all Platform functionalities.

If you don’t confirm your Account within 60 days, we will delete your data and your Account will be deleted as well.

By completing and sending the Registration Form and making authentication, you declare that the data you provided are complete, true and don’t not violate any third party rights. Creating an Account with false information is a violation of our General Terms of Services.

The User can also use an external authentication service (e.g. Facebook Connect, LinkedIn), which allows to set up an Account and gain access to it.

Please take into account that you will not be able to change your username. You will be able to change all other details on your account except this. Your username will be visible to other Registered Users and in some cases (stated in Privacy Policy) also for Unregistered Users.

How you should use your Account

You are solely responsible for anything that results from the use of your Account.

You are free to choose which Services you want to use and what kind of information you will include in your profile and with whom you will share it. Through activation of relevant options in the Account settings, you can easily decide what kind of notifications or digests you want to receive. You may completely resign from receiving the notifications or digests, although we still might send you information required by law or necessary for the performance of the Services (like updates of these General Terms, security warnings etc.).

The FundingBox Platform is addressed to professionals, so is should be used only for professional purposes andin connection to your professional or business activity;

You probably know it, but we remind you to choose a strong and secure password and not to disclose it to anyone. The User bears sole responsibility for any damage caused as a result of its disclosure to a third party. You shall inform FundingBox about any unauthorised entry or use of your Account. It will help us to secure your Account and monitor unauthorised actions within the Platform.

By registering an Account, you agree to comply with the provisions of these General Terms of Services and Privacy Policy, as well as general rules of principles of social coexistence. Respect those Terms and Privacy Policy as well as other Users and treat them in a way you would like to be treated.

Your Account belongs to you – so you can’t transfer it to any other person.

What is not acceptable

You are free to use our Platform. If you decided to do it, regardless of whether you are a Registered or Unregistered User, you are obliged to follow these few basic rules:

  • provide true and up-to-date information and personal data; the content you provide or distribute cannot befraudulent, false, or misleading;
  • comply with applicable laws and good practices;
  • respect the rights of others, including privacy and intellectual property rights;
  • don’t harass, bully or threaten others, or incite others to do so;
  • don’t undertake any activities that may abuse, harm, interfere with, or disrupt the functioning of the Platform and the use of the Platform in a manner inconvenient for FundingBox or other Users;
  • don’t copy, modify, distribute, transmit or otherwise use any works and databases made available on the Platform, except for using them under fair use;
  • don’t send spam,
  • don’t publish advertisements for goods and services and any commercial information not related to the purpose of the Platform.

These are the general usage limitations of the Services. In the Specific Terms of Use of particular Services you will find additional details about their usage.

FundingBox’s obligations

FundingBox provides a range of professional services for the entrepreneurial ecosystem. Our Services are focused on access to funding opportunities, knowledge and connections, supplying “scale ups” (startups and tech SMEs) with simple and personalised access to both public funding and interactive tech communities.

FundingBox constantly develops and improves its services and expands funding opportunities. Therefore we change our services from time to time, adding or removing new features and functionalities, start offering new services, broadening our offer.

If we make substantial changes to a service or stop offering one, we’ll provide you with a reasonable advance notice.

Unregistered Users

Unregistered Users can use some functionalities of the Platform and see some of its content. Before doing so, they should also read these General Terms of Services and Privacy Policy and comply with their content to the extent that they also apply to Unregistered Users.

Unregistered Users can only:

  • browse open FundingBox Platform content, i.e. open (public) Communities and their Spaces; Registered Users’ profiles to the extent that an individual User has chosen to disclose this information through their Account;
  • browse Open Calls microsites;
  • attend Live meetings created under DM Group/Spaces;
  • use meetings.fundingbox.com tool.


We send marketing information concerning Projects we implement. You are free to choose if you want to receive such communication. We don’t show commercial ads ordered by third parties nor collect data for such a purpose.

For the details please check our Privacy Policy.

Technical conditions

In order to fully enjoy the functionalities of the Platform, you should satisfy the following minimum technical conditions:

    • a device with the Internet access which enables displaying the Platform interface,
    • an installed and updated Internet browser: Microsoft Edge, Opera 22.0 or higher, Mozilla Firefox 52.4 or higher, Apple Safari 10.2 or higher and Google Chrome 34.0 or higher,
    • an active and valid e-mail account,
    • enabled JavaScript and Cookies support.

The e-mail address is inextricably linked to the Account and is the main form of your identification. We will also use it to contact you in all matters related to the provision of the Services. During registration, we verify that the person has provided an e-mail account. Therefore, if you contact another User, you must consider this (limited) nature of identity confirmation.

Using the Platform may involve standard risks related to the use of the Internet and you should take appropriate steps to minimise them.

Your password must be at least 8 characters and should contain at least one uppercase letter, at least one lowercase letter and at least one digit (ex: !!FundingBox007.).

If we change the Regulations…

In FundingBox we demand more and more from ourselves. We know that you want us to provide you with better services. Therefore, we are constantly developing and improving existing functionalities and services, as well as adding new ones. It might affect these General Terms of Services and Privacy Policy. Therefore, FundingBox reserves the right to change these General Terms of Services for the following reasons:

  • if the change is necessary due to a change of the commonly binding laws;
  • fulfillment of the obligation resulting from a legally final and valid court ruling or decision of administrative bodies;
  • changes introduced for safety reasons, including those intended to make it impossible to use the Services in a manner which is at variance with law or these General Terms of Services;
  • changes in the operation of the Platform or the Services provided via the Platform, including the ones connected with new functionalities, technical or technological progress, e.g. the changes in the FundingBox systems;
  • changes in the business model of providing the Services.

We believe that an increase in the safety level of the Platform is always advantageous and shall not constitute a change of the regulations and does not require prior notification.

In case of significant changes, we will inform you about updated General Terms of Services 14 days before they get into force. Communication will be sent to your main e-mail address. In case of minor changes, we will include a relevant notice at the Platform.

If you don’t accept changed conditions, you can terminate the Contract by deleting the Account or by sending such information on the following address privacy@fundingbox.ocm. We will treat further use of the Platform as acceptance of the changes from the date of their entry into force.

Termination of the Contract

How you can terminate the Contract

You may terminate the Contract at any time without giving a reason. To terminate the Contract, you can choose any of the procedures below:

  • send a request to FundingBox by e-mail: privacy@fundingbox.com (to make the process effective, you should use the e-mail address the Account has been registered for);
  • delete your Account using Delete my Account option within the User panel;
  • send a request to our Warsaw office (by post).

The denunciation shall take effect upon its receipt by FundingBox. You will be notified by FundingBox via e-mail about the fact of deleting the Account.

If you are a Consumer, please check your additional options here.

When FundingBox can terminate the Contract

There are three main situations when FundingBox can terminate the Contract, block or delete your Account:

  • if you breach the provisions of these General Terms of Services, Privacy rules, legal regulations, or perform other actions affecting the legally protected property or third party rights; or
  • if the court or other authority issue a legally binding decision to do so; or
  • if we decide to close the FundingBox Platform or stop providing given services.

We will notify you via e-mail about the fact of blocking or deleting the Account.

FundingBox reserves the right to close the Platform. We will notify Users about it 60 days in advance to the address provided on the Account by the Registered User.

Suspension of the Account – it is an option

If you don’t want to remove your Account, you can suspend it using the Suspend my Account optionin the User Panel. Suspended Account still exists on the Platform, you have access to the data collected there but it is not active. You can put it back to life at any time.

Complaints and infringement notifications

If you have complaints regarding the operation of the Platform or you noticed abuse of our rules by other Users, or your rights has been violated or threatened by another User, you can report them to the following e-mail address: support@fundingbox.com

In each complaint, please describe the reason why it is filed, as well as the date and time. We will do our best to deal with your complaint within 14 (fourteen) days from its receipt. We will respond to the complaint via e-mail address indicated on the Account.

In case that we received reliable information on the unlawful nature of data or activity related to them, we might prevent access to such data, without giving prior notice to the User who has placed such data on the Platform. In such cases, FundingBox shall not be held liable for any damage resulting from preventing the access to such data.

Consumer rights

The rule is that our Services are dedicated to the professionals for the use within their professional activity. If you are a Consumer, you can check on your rights here.

Intellectual property rights and right of the third

Within The FundingBox Platform you can send messages and share information in various ways (on your Profile, Spaces, Communities, through adding links and articles and other activities). Information and content that you share or post may be seen by other Users. You are free to choose who can see this content to the extent that appropriate settings are available. In the case of open Communities, all Users will see what you share. Specific Terms of Use of particular Services set out detailed rules on how we may use the content you provide.

We are not obliged to publish any information or content by means of our Service and can remove it at our sole discretion, with or without notice.

By using our Services, you agree to provide content or information that does not violate the law or anyone’s rights (including intellectual property rights). FundingBox may be required by law to remove certain information or content.

Because each service is different, there are specific provisions that apply to each service. Please check those provisions here and here.

We don’t authorise Users to publish any elements of the Platform or materials provided on the Platform to which he/she does not hold right, without the prior written consent of FundingBox. Users shall not have the right to record and copy the Platform on any storage carrier.


We strive to provide IT infrastructure and ensure efficient technical operation of the Platform. However, we do not provide any guarantees of the quality of the Services and the absence of errors or disruptions in their functioning.

With respect to consumer regulations, each Service is provided “as is” and FundingBox gives no warranty of any kind, express or implied, including the results that may be obtained from the use of the Services, regarding the accuracy or reliability of any information obtained through the Services, or that the Services will meet any User’s requirements or expectations, or be uninterrupted, timely, secure or error free.

We attach the utmost importance to the standard of confidentiality and data security within the Platform. Although you use the Services, adding or downloading data and publishing through the Platform is at your own discretion and risk.

To the maximum extent permitted by applicable law, in no event will FundingBox be liable for any special, incidental, indirect, exemplary or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss or damage) arising out of the use of or inability to use the Service, or the provision of or failure to provide technical or other support, whether arising in tort (including negligence), contract or any other legal theory.

You bear exclusive liability for your activity on the Platform towards third parties and you undertake to discharge FundingBox from any liability on that account.

FundingBox shall not be held liable for any damage resulting from the operation of the Platform related to circumstances remaining beyond its control, and shall not be held liable for any damage related to:

  • any acts or omissions of Users or third persons, in particular infringing the provisions of these General Terms of Services;
  • subject and provision of Open Calls organised by third parties;
  • lack of access to the Platform for third persons resulting from reasons attributable to the User ;
  • disclosure by the User of the username or password for his/her Account to third persons;
  • the activity of malware illegally provided to the Platform by the User or third persons.

FundingBox shall not bear any liability against the User for damage caused by the unintentional fault and shall be liable for the damage only to the extent of actual losses incurred by the User who is not a Consumer.

FundingBox does not verify links shared by Users on the Platform and shall not be held liable for the content of websites connected in such a way with the Platform. The User uses such websites at its own risk.

FundingBox shall not be liable to the User breaching these General Terms for any damage caused as a result of ceasing to provide Services to them, including as a result of removing the Account.

Final provisions

Should any of the provisions of these General Terms of Services be deemed invalid, illegal or unenforceable, then the validity of the remaining part of these General Terms of Services remains intact.

Within the Platform, we use English as the official language. All documents are provided in English. All requests and complaints should also be in English. To the extent allowed by law, the English language version of this Contract is binding and possible translations are for convenience only. This Contract (including additional policies and these General Terms of Services) is the only agreement between us regarding the Services (contract for providing commercial services will be signed separately if you order such services)

Taking into account the restrictions and rights resulting from consumer regulations, the User may not assign or transfer this Contract (or your membership or use of the Services) to anyone without FundingBox’s prior written consent. However, you agree that FundingBox may assign this Contract to its affiliates without your consent.

To any matters not specified in these General Terms of Services, relevant provisions of the Polish law shall apply. Polish law is also the governing law for liabilities resulting from the Contract and these General Terms of Services. EU law applies as far as the protection of personal data is concerned. However, this does not exclude consumer rights that arise from the provisions determining the applicable law and jurisdiction in the case of contracts with consumers.

The parties shall attempt to settle any dispute resulting from performance of the provisions of these General Terms of Services in an amicable way. In the absence of agreement, disputes shall be settled by a common court having jurisdiction over the registered office of FundingBox.